How the engagement works.
Is this a sales call?
It is a diagnosis with a price attached at the end if you want one. You will not be passed to a closer and there is no follow-up sequence.
Who will I speak to?
Whichever of the four would run your account. Technical problems go to Hayley, commercial and model questions to Chris.
What should I bring?
Nothing mandatory. Read-only analytics access or a week of server logs makes the forty-five minutes considerably more useful.
How quickly do you reply?
Same working day for the acknowledgement, one working day for a time and the teardown report.
How long until something happens?
First fix shipped inside fourteen days. Measurement takes two weeks, the model is published in week three, and the first movement in reporting is a first-quarter expectation, not a first-month one.
What happens to my data?
Used to prepare for the call and nothing else. No list, no sequence, no sharing. Deleted on request.
What it costs, and what it does not.
What does it cost?
From £1,500 a month for one service run properly, £3,500 for two or three disciplines run as one system, and £6,000 for the whole engine plus automation. Every tier is on the pricing page with what is included and what is not.
Do you work with our size of company?
UK companies between roughly £2m and £80m turnover, business-to-business and consumer alike, where the sale is considered rather than impulse. Below that the entry tier rarely pays for itself, and we would rather tell you than take the fee.
Can I see case studies?
Yes. Our case notes are anonymised and sector-framed, with the client's own numbers and shown with their permission, because we will not name clients or pass off work done elsewhere as ours. Alongside them we show the method in full, each practitioner's track record with dates and employers, and a live teardown of your own site.
The questions about the work itself.
What is AEO, and do we need it?
It is the work of getting named when someone asks ChatGPT, Claude, Perplexity, Gemini or Google AI Mode instead of typing into a search box. You need it if your buyers research before they enquire. If they do not, we will say so on the call.
What if it does not work?
You hear it from us before you notice, and we stop running the channel rather than keep billing for it. That is the honesty guarantee, and it belongs in the contract as well as on the website.